The People tab is where you can manage your Members and Groups:

• Groups: This feature allows you to create specific groups to handle tickets in different areas of expertise.
• Members: This is where you can add new agents or edit/remove the existing agents.

In this section #

• Add or deactivate a teammate
• Accept invitation to MooseDesk workspace
• Set up roles and permissions for your team
• Create a Group
• Delete a Group
• Add/remove an agent from a Group